Privacy Policy

Last updated: June 11, 2026

1. Introduction

This Privacy Policy explains how Swastik AI Technology collects, uses, stores, shares, and protects personal data when you use the Yuvaa AI mobile application, website, and related services.

Yuvaa AI is built to help users across travel, health, pregnancy, newborn care, finance, tax, astrology, fashion, and government scheme discovery. Because some of these experiences can involve personal and potentially sensitive information, we take privacy seriously and aim to use data only for legitimate product, safety, support, and legal purposes.

2. Scope

This Privacy Policy applies to:

the Yuvaa AI mobile application
the Yuvaa AI website
support, complaint, feedback, and communication channels
subscriptions, payments, and related account management
related services operated by Swastik AI Technology under the Yuvaa AI brand

3. Personal data we collect

3.1 Personal data you provide

Account and profile information

When you create or use an account, we may collect information such as:

mobile number
name
email address, if you choose to provide it
username, if you choose to provide it
age or date of birth, if you choose to provide it
gender, if you choose to provide it
pincode or similar location/profile information, if you choose to provide it
subscription and account identifiers linked to your profile

User content

We collect personal data that you provide in inputs to our services, including:

prompts and messages you type
chat inputs and follow-up responses
profile and onboarding information you choose to share
support, suggestion, or complaint submissions
uploaded files, screenshots, reports, or images

Depending on the feature you use, this may include personal or sensitive information, especially in medical report understanding, pregnancy support, newborn support, financial guidance, and tax-related flows.

Communication information

If you communicate with us, we may collect:

your name
your contact details
the contents of messages, complaints, or support requests
records of our replies and follow-up actions

Other information you provide

We may also collect other information you choose to provide, such as:

survey responses
event participation details
business or verification information if needed for support or compliance

3.2 Personal data we receive from your use of the services

Log data

When you visit, use, or interact with our services, we may automatically receive:

IP address
request timestamps
browser type and browser settings
device and app version details
requested pages, endpoints, or service actions
error and diagnostic logs

Usage data

We may collect information about how you use Yuvaa AI, such as:

the features or agents you use
the type of workflows you engage with
subscription status and access patterns
complaint submission and support interaction events
session timing and product activity patterns

Device information

We may collect limited device information such as:

device type
operating system
app version
browser type
push notification token, where applicable
basic device identifiers needed for security or service delivery

Location information

We may determine a general location, such as city, state, or country-level area, from information like your IP address, pincode, or profile information. We use this primarily for security, fraud prevention, basic personalization, and making responses more useful in local contexts.

We do not claim to collect precise GPS location as a standard product requirement unless a future feature specifically asks for it and you explicitly grant permission.

Cookies and similar technologies

If you use our website, we may use cookies, local storage, or similar technologies to:

keep the website functioning properly
remember preferences
maintain session continuity where relevant
improve website performance and reliability
support security and abuse prevention

4. Information we receive from other sources

We may receive limited information from other sources, such as:

authentication providers like Firebase
payment and subscription providers like Razorpay
service providers supporting hosting, delivery, security, logging, messaging, or analytics
lawful requests, legal processes, or compliance-related sources where applicable

We do not state that we scrape public internet data about you for this product experience unless that practice is separately disclosed for a specific feature or system.

5. How we use personal data

We use personal data for the following purposes:

to provide, operate, and maintain our services
to create and manage user accounts
to authenticate users securely
to respond to prompts, messages, and workflow inputs
to personalize and improve product experience
to provide subscriptions, manage access, and process billing-related states
to respond to support requests, complaints, and feedback
to monitor performance, reliability, abuse, and safety issues
to improve and develop product features, workflows, prompts, and service quality
to conduct internal analysis, debugging, and service research
to prevent fraud, misuse, unauthorized access, and other harmful activity
to comply with law, regulation, legal process, or enforcement obligations
to protect the rights, privacy, safety, security, and property of users, the public, Yuvaa AI, and third parties

We may also aggregate or de-identify personal data so that it no longer identifies you and use that information for analytics, service improvement, reliability, and product development purposes.

6. How AI processing works

Yuvaa AI uses internal systems and third-party AI model providers to generate responses and run product experiences.

When you use the service, relevant inputs may be processed by:

our application servers
orchestration and routing systems
storage and infrastructure systems
third-party AI providers used to generate model responses

We may use Content you provide to operate, review, improve, debug, and make the service safer and more useful. This may include quality review, workflow refinement, abuse detection, prompt evaluation, and product improvement.

We do not sell your personal conversation data to third parties.

7. Third-party services we use

We may use trusted providers for specific operational functions, including:

Firebase for phone authentication and related infrastructure
Razorpay for subscription and payment processing
OpenAI, Anthropic, Groq, or similar AI providers for response generation
hosting, storage, CDN, logging, cloud, customer support, safety, messaging, and infrastructure vendors needed to operate the service

8. Sensitive information

Some Yuvaa AI experiences may involve potentially sensitive information, including:

medical or lab report details
pregnancy-related information
newborn and child-care information
financial details
tax-related details

You decide what to share with Yuvaa AI. Please avoid providing more personal or sensitive information than is necessary for your intended use of the feature.

9. Disclosure of personal data

9.1 Vendors and service providers

We may disclose personal data to vendors and service providers who help us operate the business and the product, including providers of hosting, cloud services, authentication, payment processing, support tooling, logging, monitoring, messaging, and infrastructure services.

These parties may access, process, or store personal data only as needed to perform services for us.

9.2 Business transfers

If we are involved in a merger, acquisition, restructuring, financing, insolvency event, asset sale, or similar business transaction, personal data may be disclosed as part of diligence and may be transferred as part of that transaction, subject to appropriate protections.

9.3 Government authorities or other third parties

We may disclose personal data where required or permitted by law, including:

to comply with legal obligations
to respond to lawful requests, orders, or process
to protect and defend our rights or property
to investigate or prevent fraud, abuse, misuse, security incidents, or illegal activity
to protect the safety, security, and integrity of our users, platform, employees, or the public
to reduce legal or regulatory risk

9.4 Other users or third parties you intentionally engage with

If a future feature allows sharing, publishing, or transmitting content to third parties, then information you intentionally share through that feature will be handled according to the design of that feature and any applicable third-party terms.

9.5 Aggregated or de-identified data

We may share aggregated or de-identified information that does not reasonably identify you for analytics, reliability, service improvement, or business reporting.

10. Data retention

We retain personal data only for as long as reasonably necessary to provide the service, maintain account, subscription, and transaction history, resolve disputes, protect against fraud and abuse, and comply with legal, tax, accounting, payment, or regulatory obligations.

Examples include:

account and profile data while your account remains active
subscription and payment-related records for accounting, compliance, and dispute-resolution
support or complaint records for follow-up, quality, safety, and audit purposes
logs and technical records for security, abuse prevention, diagnostics, and reliability

If you request deletion of your account or personal data, we will take reasonable steps to delete or anonymize applicable data within a reasonable time, unless we need to keep certain data longer for legal, financial, security, fraud-prevention, or compliance reasons.

11. Data controls

We may provide certain controls over personal data and account information. Depending on the feature and platform state, these may include the ability to:

review and update certain profile information
cancel subscriptions
contact us about deletion requests
request support relating to privacy, complaints, or account issues

At this time, we do not claim product-wide self-service controls for all conversation deletion, export, model training preferences, contact syncing, or advanced privacy preferences unless those controls are explicitly available in the product.

12. Your rights

Depending on where you live and applicable law, you may have rights relating to your personal data, such as the right to:

access personal data we hold about you
request correction or updating of inaccurate personal data
request deletion of applicable personal data
request restriction of certain processing
object to certain processing where allowed by law
request portability of certain personal data where applicable
withdraw consent where processing is based on consent
lodge a complaint with a competent authority where applicable

To make a privacy-related request, contact support@yuvaa.ai. We may need to verify your identity before completing certain requests.

13. Children and age eligibility

Yuvaa AI is intended primarily for adults. Users must be at least 18 years old to use the service independently. Users aged 13 to 17 may use the service only under the supervision of a parent or legal guardian.

We do not knowingly collect personal data from children in violation of applicable law. If we learn that such data has been collected improperly, we will take reasonable steps to investigate and delete it where appropriate.

14. International processing

Some of our service providers, infrastructure providers, or AI partners may process data outside India. Where that happens, we take reasonable steps to work with providers appropriate for operating the service and protecting user information under applicable legal and contractual frameworks.

15. Security

We implement commercially reasonable technical, administrative, and organizational measures designed to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no system is completely secure, no internet transmission is completely risk-free, and you are responsible for protecting your device, OTPs, credentials, and access to your account.

16. Policy updates

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may provide additional notice through the app, website, or support channels where appropriate.

17. Contact us

If you have privacy questions, concerns, or data-related requests, contact us at:

Support email: support@yuvaa.ai
Brand: Yuvaa AI
Company: Swastik AI Technology